articles with #design management

kitchen nightmare

Dedicated to Steve, the biggest chef of all!

There are plenty of these TV shows around, those, featuring slick chefs who pimps-up hopelessly ran down restaurants. Their recipe: provide some expert advice and several well-placed helping hands, all to have each head in the restaurant face the same direction. With these measures, there is hope that the ‘re-designed’ establishment will finally appeal to the taste of the customer. If this is accomplished, and the customers are thrilled by the experience they have had, it might lead them to recommend the place to their friends, instead of discouraging them to even consider – not only for restaurants, this is the driver for sustainable growth. more…